Help Center

Frequently Asked
What is Niqaat Wafi?
Niqaat Wafi is the Reward Program of WafiApps.com.
Is there any limit on shopping with Spotii?
Your limit depends on you.
IS THERE AN INTEREST FEE OR CHARGE FOR USING INSTALMENTS BY SPOTII?
0% interest fee IF you stick to the payment schedule
WHO CAN USE SPOTII?
Anyone of legal age, valid CPR and debit or credit card
HOW DO I SIGN UP FOR SPOTII?
You only need a National ID and Valid debit or credit card
Have you joined Niqaat Wafi Reward Program?
Create and account and get 500 Niqaat Wafi points FREE
How long does it take for you to deliver my order?
The orders shall be delivered as per the chosen schedule at the time of checkout.
Do you deliver on Fridays?
Currently, we do not deliver on Fridays
Do you deliver outside Bahrain?
Currently, we deliver only in Bahrain
How Spotii Works
Select Spotii upon check out and follow the next steps
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Setup Account
How do I create an account?
Fill the sign up form
How can I retrieve my password?
Click "Forgot Password"
Do I need to Register & set up an Account to shop?
You can check out as guest
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Payment
What payment methods can I use?
Debit card, credit card, COD, Buy Now Pay Later
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Order Placement
How do I use Discount Code?
Apply discount code before completing the order
Displayed Out of stock?
Items sold out
Can I order product that is out of stock?
Out of stock products could not be ordered
How do I check current status of my order?
You can check order status by logging in to your account
Is VAT included in the product retail selling price?
All products are inclusive of 5% VAT
I Didn't Receive any Confirmation Email After I Placed My Order, What Should I Do?
Please check your Spam/Junk folder
I want to cancel my order how can i do that?
Cancel your order by logging in to your account
i have received a defective product today and I have requested for replacement. What is the procedure?
We will schedule a pick up. Replacement process will be initiated upon receipt of the defective product
Why do I receive a product with a broken Seal?
Product has to be verified if GMARK Certification Appliation
ARE ALL PRODUCTS ORIGINAL/AUTHENTIC?
All products are 100% original
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Delivery
IS THERE A DELIVERY CHARGE?
There is a 1BD delivery charge with most of the Seller.
Where do you deliver?
We deliver all over Bahrain.
Do you deliver on Fridays?
Currently, we do not deliver on Fridays
Do you deliver outside Bahrain?
Currently, we deliver only in Bahrain
How long does it take for you to deliver my order?
The orders shall be delivered as per the chosen schedule at the time of checkout.
Why does the delivery date not correspond to the delivery timeline mentioned?
Certain factors from seller's side
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Niqaat Reward Program
What is Niqaat Wafi?
Niqaat Wafi is the Reward Program of WafiApps.com.
Have you joined Niqaat Wafi Reward Program?
Create and account and get 500 Niqaat Wafi points FREE
View all
Spotii
WHAT IS SPOTII?
Payment platfom which allows you to pay in 4 month installments
HOW DO I SIGN UP FOR SPOTII?
You only need a National ID and Valid debit or credit card
WHO CAN USE SPOTII?
Anyone of legal age, valid CPR and debit or credit card
IS THERE AN INTEREST FEE OR CHARGE FOR USING INSTALMENTS BY SPOTII?
0% interest fee IF you stick to the payment schedule
Is there any limit on shopping with Spotii?
Your limit depends on you.
How Spotii Works
Select Spotii upon check out and follow the next steps
HOW DO I SHOP NOW AND PAY LATER WITH SPOTII ?
Select Spotii upon checkout and it will split your total purchase into 4 month equal installment
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Reseller
How to be a Seller on WafiApps
Sign up as a seller and our Sales department will get in touch with you
Why do you have different price for same product?
There would be different sellers offering you the same product at a different price.
Who can Sell on WafiApps
Anyone with a valid CR and competent to enter intoa a lawful contract under Bahrain Law
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Refund
When are Refunds provided?
Refunds are allowed when Seller cannot provide replacement/exchange in-line, when a dispute has been ruled in your favour,
How long does it take to receive a Refund?
Your refund will be processed immediately and credited to your account within 5 to 7 working days from the date of approval.
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Mobile No. Without Country Code i.e 39000000
Do you have an Account?

OR

or
Enter One Time Password
One Time Password (OTP) has been sent to your mobile,please enter the same here to login.
Do you have an Account?
Mobile No. Without Country Code i.e 39000000
Enter One Time Password
One Time Password (OTP) has been sent to your mobile,please enter the same here to login.